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Hello, I'm Angel and I am seeking a challenging opportunity where I will be able to utilize my experience and my ability to work with people which allow me to grow personally and professionally. For the past two years, I've honed my customer service skills in various call centers, handling a range of accounts. Throughout my career, I've become adept at utilizing Salesforce and Zendesk for ticket management, Slack, Zoom, and Teams for seamless communication, and Shopify for efficient order tracking. In addition to my call center roles, I served as a virtual assistant for a talented Kajabi specialist and web developer. During this role, I utilized Canva and CapCut for photo and video editing, collaborated on website development using Wix, Kajabi, and Squarespace. Together with my client, we also managed two e-commerce accounts, providing email customer support through Gorgias and order management on Shopify as well.
I have over 8 years of experience in the field of Customer Service providing my expertise in multiple fields including DSL services, Telco, Ride-sharing, Insurance, Logistics, AML/KYC, eCommerce and Technology. Currently, I'm a Client Onboarding Analyst responsible for the on-boarding experience of corporate clients of American Express in Australia.I am a highly motivated person, who strives to always exceed the expectations proven by multiple accolades and awards received at work.
With a proven track record of developing and implementing successful task, I am confident in my ability to contribute to your team and drive engagement. I have 7 years of work experience in the BPO industry, where I gained proficiency in sales, technical, and email support. I worked with different industries, such as collections, complaints, e-commerce, and web hosting. I believe my skills align perfectly with the needs of your team. Furthermore, my ability to collaborate with cross-functional teams and adapt to emerging trends make me well-suited for the dynamic environment.
I am an introvert who worked in the BPO industry and thrived in it. This allowed me to hone my skills and work remotely. I do customer and technical support, quality and virtual assistance, social media, email and people management.
As a seasoned Virtual Assistant and Customer Service Specialist, I bring a wealth of experience in efficiently managing diverse tasks and providing exceptional support to clients and customers. With a keen eye for detail and a proactive approach, I excel in handling administrative duties, managing schedules, and responding promptly to inquiries. Whether it's managing emails, coordinating meetings, or handling customer concerns, I am dedicated to ensuring smooth operations and delivering top-notch service. My background in customer service equips me with the skills to engage effectively with clients, address their needs with empathy and professionalism, and resolve issues in a timely manner. I thrive in fast-paced environments where multitasking and adaptability are key, and I'm adept at utilizing various communication channels to provide assistance and support. With a commitment to excellence and a passion for helping others, I am dedicated to exceeding expectations and contributing to the success of the teams and individuals I work with.
I'm an experienced professional with a diverse background in customer experience management, team leadership, and business operations. With a track record of optimizing team processes and delivering exceptional customer support, I've honed my skills across various roles in the industry. Beyond work, I find joy in the adrenaline rush of enduro/downhill mountain biking and am a dedicated supporter of FC Barcelona.
With over five years of experience, I've excelled in email, chat, and phone support, ensuring clear communication and efficient issue resolution. My track record includes surpassing customer satisfaction targets and adapting seamlessly to changing technologies and processes. I'm well equipped for success in any customer service role. I am open to exploring various roles and eager to acquire new skills, as I believe that learning is limitless as long as I have the necessary resources to adapt.
Experienced professional blending customer service expertise with virtual assistance skills. Proven track record in delivering exceptional support, adept at multitasking and problem-solving. Skilled in administrative tasks, calendar management, and remote collaboration. Ready to contribute effectively to your team.
A seasoned professional in the field of customer service and technical support across various communication channels, I have developed my skills in providing exceptional assistance to the customers. With a diverse background in different industries and locations, I bring a substantial amount of experience and skills that will be of help to any team.
Hello, my name is Jeff, and I have worked in the customer service industry for ten years. I have mixed experience answering incoming and outgoing calls, emails, and chat messages. I have handles several line of business such as Telecommunication based in Australia and Canada. Logistic campaign based in Australia. I have used several tools during my customer service journey. Some of those are: Zendesk (ticketing tool) Aircall (softphone) Intercom (chat messaging) Looker (data and reports) Siebel (process ordering tool) I can start as soon as possible and work for 20-25hrs per week. I am available for an interview from 6am EST - 9am EST I hope you can consider my application.
I am Alister, 45 years old, hailing from the beautiful country of the Philippines. I have been working as a cold caller in the solar and home improvement industry for a year. In addition to this, I have 2 years of experience as a General VA, where my roles included cold calling, email and chat support, and performing various administrative support tasks. I also have a substantial 16 years of BPO experience, where I served as a customer service representative and a technical support representative. My extensive experience in these various fields showcases my adaptability and dedication to my work.
“I'm a single parent and a musician by heart. I’m a passionate risk-taker who wants to make a dent in the universe. I hope to achieve that through your company.” I make it a point that my daughter comes first because I'm already a failure as a husband and I don’t want to be a failure as a father, because for me no worldly success can compensate for a failure of a home, and with my present situation - if I fail my daughter for being a good father to him. In my free time, I spend it with my daughter traveling as our bonding time. Eating and/or spending a night at a certain vacation spot near our location. On Sundays, we go to church and minister in God’s word as well.
Hello, I am Cherry, a seasoned customer service professional with seven years of experience in a BPO environment, exclusively serving US clients. Throughout my career, I've refined a client-centric approach and mastered effective communication, problem-solving, adaptability, and sales acumen. Driven by results, I am eager to leverage my skills to excel, consistently meeting and exceeding targets while representing your business with excellence. I am highly dependable, a quick learner, resourceful, and capable of working with minimal supervision while maintaining integrity. I am enthusiastic about the opportunity to collaborate with you and contribute to your success. Let's work together soon!
Hi, I'm Nicole, your future virtual assistant. With a solid background spanning six years in customer service roles, I've developed expertise in communication, problem-solving, and ensuring unparalleled customer satisfaction.
Hi I'm Kat! I am an experienced Customer Success Specialist/Executive, I've been to different verticals which includes logistics, financial, government, enterprise, e-commerce and etc. I was able to handle different SaaS products and provide services to clients across all. I am very passionate with what I do and love working with different people. I will be very grateful to work with you soon!