Browse Talent

With nearly a decade of dedicated experience as a Customer Representative, I have successfully navigated the intricate landscape of various accounts, specializing in telecommunications giants such as Verizon and AT&T, as well as managing relationships with corporate entities like Walmart, American Home Shield, and DirecTV. My comprehensive skill set spans billing, sales, customer service, retention, and technical issue resolution, encompassing both direct communication and digital channels, including chat and email. My commitment to excellence is underscored by 8 years of hard work and adaptability in a dynamic customer-centric environment. I have honed my expertise by handling diverse responsibilities and ensuring seamless operations in every facet of customer interaction. Furthermore, my proficiency extends to freelancing, where I spent 12 months excelling as an Operation Specialist, demonstrating my versatility and ability to thrive in various professional capacities. Now, I am eager to bring my wealth of experience and proven track record to a new challenge, particularly in a remote work environment. As a hardworking professional, I am keen on leveraging my skills in customer retention, exceptional customer service, and effective sales strategies to make a meaningful contribution to your esteemed company as a Remote Customer Service Representative.

With over 15 years of experience spanning customer service, technical support, sales, and account management, I excel at resolving pain points and driving growth for businesses. My decade of remote work has sharpened my communication abilities, allowing me to convey complex concepts clearly and provide personalized solutions tailored to unique client needs. What sets me apart is my dedication to outstanding service and commitment to going above and beyond. I have a proven track record as a trusted advisor who consistently exceeds expectations. By leveraging my expertise and passion, I can navigate challenges, implement practical strategies, and propel your organization toward success. Allow me to be your partner in achieving your business goals.

I'm Alyssa, and I am thrilled to have the opportunity to introduce myself to you. At 32 years old, and residing in Bulacan, I bring a wealth of experience and skills to the table. While I completed 2 years in college studying Information Technology, my professional journey has been shaped by 7 years of dedicated work in customer and technical support, serving international accounts. With the onset of the pandemic in 2020, I transitioned seamlessly into the role of a virtual assistant, where I've excelled in various capacities. As a Social Media Assistant for 1 year, Email Support Specialist for 7 months, and admin assistant for almost a year part-time, I've honed skills in Social Media Management, Customer Service, Basic Logo Editing, Email Management, and Administrative Tasks. I'm eager to bring my expertise to your team and contribute to our collective success.

I'm a fast learner, happy person enjoying what i do most to make my task easier.

More than 14 years of work-from-home stint. Experienced Customer Service Representative with a proven track record in inbound call handling and complaint resolution. Possesses exceptional communication and critical thinking skills, bolstered by a people-centric nature and compassion. Excels in problem-solving and quality assurance, with a focus on building strong professional relationships. Eager to contribute expertise to team efforts and make a positive impact.

With 12 years of experience in the Call Center and Software industries, I've thrived in various roles including Customer Service, Service Consultant, and Support Engineer. When I'm not working, I enjoy spending my weekends at the beach or camping.

I'm a dedicated Customer Service Representative with over five years of expertise in Accounts Payable. With a passion for providing exceptional service and a keen eye for detail, I thrive on delivering seamless experiences for customers while ensuring accuracy and efficiency in financial transactions. Let's connect and elevate your customer service to new heights

I was a Simulation Associate / Quality Analyst at Eclaro, a global talent solutions company that provides fully integrated, high-impact business performance solutions. I have a Bachelor of Arts in Communication and Media Studies from La Verdad Christian College, where I developed my skills in media production, research, and analysis. I am passionate about delivering immersive simulated practice for essential skills in the workplace, powered by humans and assisted by an AI in a 1:1 session. In my previous role, I handled promotion of sessions to be covered and scheduling sessions for learners from different clients, as well as conducting quality audits and handling any session cancellation. I have completed training for Simulation Associate, Emergency Call Out, and Quality Assurance, and I have gained valuable experience in providing customer experience, functionality, health and wellness solutions. I enjoy working with a diverse and collaborative team of simulation associates, quality analysts, and client managers, and I am always eager to learn from feedback and improve my performance. I am motivated by the opportunity to help learners improve their skills and confidence in various scenarios, such as communication, conflict resolution, leadership, and empathy.

Hi! My name is Sheila. I have been in the BPO world for more than 3 years, and I also worked as a freelance customer service and most recently as a virtual assistant handling both customer service and admin tasks.

Hi. I'm Aibreen. You can call me Abbey. I'm a solo mom of 2 a boy and a girl. I'm a graduate of Nursing, and my working experience is more in ESL, Customer Support, Technical Support, and Quality Assurance Analyst. I'm a very dedicated person and I make sure that I always make the best of my work, my kids are my motivation to strive more and be the best that I am.

I have 12 years of work experience in diverse accounts and projects, thus giving me the advantage of versatility. I have worked both in the office and homebased settings in the field of admin, sales, technical, disputes and customer service. I am open to learning new concepts, making me adaptable for any role you assign.

I've been in the corporate BPO industry for over 10 years servicing US and UK clients from the telco and hospitality industry. I've also been part of the workforce, leadership, and managerial team. It may be handling difficult customers, coaching, managing, time management, you name it when it comes to customer service I've pretty much done it.

A Graduate of Fine Arts Major in Advertising. I started off as a graphic/layout artist/professional photographer for 10 years. When I ventured into the BPO industry I handled international accounts (US, Canada and Australia) for different line of businesses like Telco, Financial, Internet Service Provider, Collections, Chat/Email Support and Sales (Inbound and Outbound). In my free time I usually read what I can learn about anything in Wiki, Check out current events or just simply listen to music.

With over four years of extensive experience as a Customer Service Representative, I've honed my skills across various industries including retail, healthcare, automotive, and e-commerce. Throughout my career, I've seamlessly managed multiple channels of communication, adeptly handling phone calls while simultaneously managing emails or engaging in live chats with customers. My versatility lies in my ability to thrive in fast-paced environments, where multitasking is essential. Whether it's resolving complex inquiries over the phone, providing detailed responses via email, or offering real-time assistance through chat platforms, I consistently prioritize customer satisfaction while maintaining professionalism and efficiency. Having worked across diverse sectors, I've developed a deep understanding of customer needs and preferences, allowing me to tailor my approach to each interaction effectively. My background in retail has instilled in me a keen eye for detail and a commitment to delivering personalized solutions, while my experience in healthcare has honed my ability to navigate sensitive situations with empathy and discretion. In the automotive industry, I've demonstrated proficiency in explaining technical information in a clear and accessible manner, ensuring customers feel confident and informed. Additionally, my tenure in e-commerce has equipped me with a strong grasp of online platforms and technologies, enabling me to troubleshoot issues and streamline processes for seamless customer experiences. Overall, my tenure as a Customer Service Representative has equipped me with the skills, adaptability, and dedication needed to excel in dynamic environments, where delivering exceptional service is paramount.

With over 10 years of professional experience in customer service and sales, I offer a diverse skill set covering email and chat support, technical assistance, inbound and outbound sales, and comprehensive genuine customer care. Recent roles involved: - Managing incoming emails for e-commerce in the automotive industry, addressing inquiries about: - Product details and availability - Order status updates - Shipping information - Returns and refunds - Interacting with customers in the furniture manufacturing industry to: - Understand their requirements - Assist them in placing orders - Manage aftersales transactions efficiently - Providing technical support for the largest search engine, addressing inquiries related to: - Storage - Backups - Account setup - Billing My experience extends across renowned BPO companies. In these roles, I handled diverse clients from various industries including retail, fitness, tech, and telecommunications, refining my skills in customer service, sales, and technical support. Committed to delivering exceptional service and exceeding expectations, I'm here to assist with customer inquiries, sales support, or technical troubleshooting. Let's discuss how I can contribute to your project's success!