Browse Talent

I am a flexible customer service agent that continuously delivers top-notch outcomes. My never-ending thirst for knowledge and my efforts to improve myself so that I can consistently produce outstanding outcomes are what motivate me.

I'm a Licensed Professional Teacher in the Philippines. I have nearly 9 years experience in Customer Service. I've handled various roles in the past. I started as Technical Support Specialist and Sales under HP Small and Medium Business for US Clients for 2 years, I handled mostly computer/laptop troubleshooting and upselling SSDs and Computer Warranties as well. I got promoted there as Point-of-contact for the team due to my skills in handling customer service and because of my knowledge in troubleshooting. I mostly handle escalation calls after getting promoted. I also became a Geek Squad Tech Support for BestBuy Clients under Accenture Company, handling advanced computer troubleshooting and PC tune-ups. My recent role was at TPG Telecom, an Australian Telecommunications Company for more than 6 years. I handled billing inquiries, disputes, credit/refund and invoicing for about 4 years. I also got promoted as Point-of-contact and handled billing escalation. After 4 years in billing, I applied for Retention Specialist and Sales due to higher compensation and challenge. I handled customer complaints, product cancellations and upselling as well. I got promoted as Point-of-contact as well in Retentions and handled the team's call audit, retention audit and the team's escalation. Reason I get promoted each time is because I always get to adapt and master the products and processes in no time.

Hello. My name is Jeffton. I have 9 years of experience working in the corporate BPO Industry here in the Philippines, servicing clients from the United States, Canada, and the United Kingdom. I am applying for the Virtual Assistant position because it aligns with my skills and passion for organization, efficiency, and helping businesses run smoothly. I have strong experience managing administrative tasks, coordinating schedules, handling communication, and streamlining workflows, all of which are essential to being a successful virtual assistant. Throughout my career, I have demonstrated strong communication, problem-solving, and adaptability, which have enabled me to excel in dynamic, fast-paced environments. I am proficient in using Microsoft Office Suite, Google Workspace, CRM platforms, Zendesk, and more allowing me to efficiently manage tasks and contribute to team goals.

Hello, I am Cherry, a seasoned customer service professional with seven years of experience in a BPO environment, exclusively serving US clients. Throughout my career, I've refined a client-centric approach and mastered effective communication, problem-solving, adaptability, and sales acumen. Driven by results, I am eager to leverage my skills to excel, consistently meeting and exceeding targets while representing your business with excellence. I am highly dependable, a quick learner, resourceful, and capable of working with minimal supervision while maintaining integrity. I am enthusiastic about the opportunity to collaborate with you and contribute to your success. Let's work together soon!

Yoo! I'm Kim and I can't wait to be part of your business. I'm results-driven VA who streamlines chaos and transforms your to-dos into accomplished goals. Let's supercharge your productivity and conquer your business ambitions together. With of course, a sense of integrity and committed to help your daily work lifestyle.

I am an Executive Virtual Assistant providing high-level Administrative Support through my effective Customer Support, Administrative Assistance Skills, Data Management, Multi-tasking, Strong Analytical Skills, and Strategies. I have 3 years of experience as an Executive Virtual Assistant and 4 years of experience as a Customer Support Virtual Assistant. I can provide exceptional support and assure you that I will give you a great return on your investment.

I have the skills, abilities and expertise needed on performing in a dynamic and fast paced work place. I am equipped with over 16 years of BPO experience as a team member, Sales Coach, and Team Leader with almost 2 years of work in the crypto industry.

A dedicated professional with over 7 years of experience in customer service and leading teams in different industries. Skilled in providing excellent customer service through live chat and managing relationships in areas like finance, telecommunications, and tech support. Experienced in managing teams, training staff, and tracking performance to meet goals. Quick to adapt, detail-oriented, and proficient in various customer service tools. Focused on learning and improving, with strong problem-solving and communication skills to help the company succeed.

With a decade of experience, I have honed adaptability, empathy, and efficiency in fast-paced customer service environments, that developed a strong set of skills essential for effective customer interaction and satisfaction. this includes, Communication: Proficient in clear, empathetic, and active communication across various channels (phone, email, chat). This ensures customers feel heard and understood. Problem-Solving: Experienced in resolving customer issues efficiently by identifying root causes, offering practical solutions, and ensuring long-term satisfaction. Conflict Resolution: Skilled at handling difficult or upset customers, remaining calm under pressure, and de-escalating tense situations to reach mutually beneficial outcomes. Team Collaboration: Ability to work well with colleagues to ensure smooth operations and the sharing of best practices for customer satisfaction.

Experienced Customer Support with 5 years of expertise in Customer Service and technical troubleshooting, supporting the retail and hospitality industries. Proficient using tools such as Slack, ZOHO CRM, Cloudbeds, Airbnb, Zendesk, Freshdesk, Freshchat,Salesforce, etc. Demonstrated ability to deliver high quality support in dynamic and fast-paced environments. Skilled at effectively diagnosing, analyzing, and resolving complex issues, contributing to enhanced customer satisfaction. Open to part-time or full-time. Hit me up!

Hi ! I am Salva and I am highly motivated individual with a passion for delivering excellent Customer Service. With a strong background in problem-solving and active listening, I excel in understanding customer needs and providing tailored solutions. My experience in Chat Support, Image Annotation , and Data entry further enhance my ability to contribute effectively in dynamic environments. I am eager to bring my communication skills and dedication to a forward-thinking company, where I can make a meaningful impact and help elevate the customer experience. I am excited about the opportunity to collaborate with a team that shares my commitment to excellence.

With 18 years of diverse experience, I have honed a comprehensive skill set in management, recruiting, and HR in my 4yrs with the recruitment industry. My recent roles at J-Agroup, ValuedVA, Accelerate Agency, and FBC Asia Pacific Inc. showcase my expertise in talent acquisition and operations. As Head of Recruitment for 2 yrs, I demonstrated strong leadership. My background also includes Senior Trainer and QA roles, emphasizing training, development, and quality control. Coupled with extensive experience in customer service, sales, and tech support, I offer a unique blend of skills for thriving in dynamic finance recruitment environments

I am a dedicated and versatile Virtual Assistant with over five years of experience in administrative support, customer service, and email marketing. My strengths lie in my attention to detail, organizational skills, and commitment to ensuring seamless client experiences. I excel in structured environments and prioritize clear communication, consistency, and accuracy in every task I undertake. With a proven record in managing bookings, coordinating events, and handling customer inquiries, I have developed the skills to efficiently streamline workflows and provide exceptional support. My experience spans diverse industries, including real estate, education, and event management, where I have successfully handled client schedules, performed property research, and supported social media campaigns. I thrive in collaborative environments that value integrity and transparency, and I am motivated by a dedication to continuous learning and growth. Skilled in CRM management, data entry, and property market analysis, I am eager to bring my expertise and professionalism to a dynamic team.

Hi, I’m Eden from the Philippines! I’ve worked in customer service for a few years now, helping customers with everything from questions to account support to shipping inquiries. I love creating a warm, positive experience for everyone, and I think I’d bring that same energy to your company.

HI, I am very responsible and fast learner. I've been in the business for 14 years and I am very responsible virtual assistant. I am a very positive person and very fun to work with.