Browse Talent

I have working for almost 6 years now. My extensive experience in the customer service industry, coupled with my passion for assisting clients and ensuring their success. Over the past six years, I've honed my communication, problem-solving, and relationship-building skills, all of which are essential for a customer success specialist role. Furthermore, my dedication to delivering exceptional service and my ability to understand and address the unique needs of each client set me apart. I thrive in environments where I can proactively engage with clients, anticipate their needs, and provide tailored solutions to help them achieve their goals.

Organized and Dynamic Cybersecurity Threat Analyst with nearly 2 years of experience in a fast-paced tech company, eager to offer superb analytical and threat skills to help the company grow its client base. In my previous roles, I have accumulated over 10 years of experience in the BPO industry, primarily focusing on Customer Service and Technical Support. As a Customer Service Representative and later promoted to Customer Experience Specialist, I developed and refined essential skills in managing client inquiries, resolving issues, and ensuring overall customer satisfaction. My responsibilities included promptly responding to customer inquiries via email and phone, addressing concerns, and providing comprehensive information about products and services. Through these experiences, I have cultivated excellent communication skills and gained a deep understanding of client needs. During my tenure as a Technical Support Specialist for 2 years, I was further promoted to a Subject Matter Expert (SME), where I acquired leadership, coaching, and mentoring skills. Additionally, I was recognized as the overall Top SME for the Cebu site, earning a certificate for my outstanding performance.

I have over 6 years of experience in the BPO industry, both as a customer service and technical support representative. I communicated over livechat, email and phone, and can easily adapt to new systems and software. I am excellent when it comes to pinpointing the root cause of technical issues and providing the best resolution. I am also customer focused and customer driver, and I ensure that I leave an excellent impression in every interaction. I work well under pressure and remain calm even in high stress situations, and my extensive skillset provides excellent value when it comes to providing service.

With 15 years of experience in customer service and technical support, I've worked with leading companies like Microsoft, Airbnb, and Uber UK. I excel at troubleshooting technical issues, guiding customers to solutions, and ensuring their satisfaction. My strong communication skills, attention to detail, and dedication to continuous improvement have enabled me to build lasting relationships and contribute to team success. I'm passionate about delivering exceptional service and look forward to leveraging my expertise in future roles.

👋 I'm diving into the world of Virtual Assistance, and I'm pumped to make a difference! 💼 With 4 years in customer service and a recent 2-month Virtual Assistant training, I've got the skills to keep things running smoothly. Plus, I've got a knack for adding a creative touch with basic photo and video editing. ⏰ From managing schedules and emails to helping customers and organizing data, I've got you covered. And I'm all about making sure nothing gets missed. 🚀 Looking for a VA who's ready to jump in and get things done? Let's chat!

I'm Michael Francis, a passionate customer service agent. With 10 years of experience in the BPOindustry as CSR,TSR (voice ,chat and email). With a foundation built on honesty, I believe in transparent communication and authenticity in all interactions. I strive to foster an environment of trust and openness, knowing that it's the cornerstone of any successfulrelationship, be it personal or professional.

I have been working in the BPO industry since 2006. Most of my jobs are centered on being a customer service representative tasked to assist customers on their issues or concerns regarding the service or products. Aside from being a CSR, I was also assigned to different campaigns which require sales, tele-marketing and appointment setting. I was also trained to help for technical and chat support for a telecommunications company.

With a diverse background in customer service, sales advising, product training, and team leadership, I'm confident in my ability to contribute effectively to your team and help achieve your company's goals. I have a proven track record of delivering exceptional customer service, advising on products, and leading teams to operational excellence. My Bachelor of Arts in English equips me with strong communication skills essential for engaging with customers and colleagues. Eager to bring my expertise to your team and contribute to your success.

Hello there! 👋 I'm Ryan, and I'm thrilled to welcome you to my profile! With a robust background in the BPO industry spanning four years, I've honed my skills in customer service, technical support, client services, and quality analysis. From navigating complex client inquiries to providing top-notch support, I've had the opportunity to excel in various roles, including team lead internships. Beyond the professional realm, I'm a dedicated gamer who finds joy in exploring virtual worlds and conquering epic quests. But my greatest adventure by far is being a loving father and partner/husband. Family is my anchor, and every moment spent with them is a cherished memory. Join me on this journey as I blend the experiences of my professional career with the joys of gaming and the warmth of family life. Let's connect, share stories, and explore the wonderful tapestry of life together! 🎮👨‍👩‍👧💼

I've been a Customer Support Representative for more than a decade now and considering that, I believe that I have the required set of skills to help your business outmatch you competitors. Such as having an excellent English Communication skill, great attention to detail, multi-tasking skill and being patient and calm while working under pressure.

Analytical. Tech-savvy. Dedicated. Reliable. A Help Desk and IT Support professional with over 10 years of experience. I provide optimum customer support through my excellent people and problem-solving skills, industry experience in most aspects of Information Technology and a lifelong learning mindset.

Hello everyone! I am Rae, a Client Success Leader and Project Manager with 5+ years of experience and expertise in B2B, SaaS, and e-commerce. Known for understanding client needs, delivering tailored solutions, and managing projects to successful completion. Skilled in collaborative problem-solving, driving satisfaction, and organizational growth through strategic initiatives. With the ability to manage a team and ensure that they are equipped with the knowledge and skills that will set them up for success.

I would like to express my interest on the post available. I've been an expert thru-out my career with multiple companies and supported similar lines-of-business. Dealing with customers is not new to me. I've been bred to deliver with these kind of work. As stated on my CV I've dealt with customer relations in the majority of my career and I can confidently say that I'm up for the task at hand.

I am writing to express my keen interest in joining the team. My name is Melchizedek, and I bring over three years of diverse customer service experience to the table.I am eager to leverage my skills and experiences to contribute positively to Klever's mission and objectives. Thank you for considering my application. I look forward to the opportunity to discuss how I can be an asset to your team further.

Hello, I'm Jaspher, and I bring extensive experience in customer support and business operations coordination to the table. In my previous roles, I've specialized in providing comprehensive administrative support and coordinating various events for a dynamic operations team. My skill set includes efficiently managing office tasks, handling expense reports, and ensuring accurate documentation. I'm also adept at overseeing contracts, contributing to employee onboarding processes, and maintaining positive customer relations. My experience in tracking essential certifications and expenses has equipped me with the ability to navigate complex operational environments effectively. With a background as a Support Specialist at EventMobi and Canva, as well as an Analyst at ADP Philippines, I've developed strong communication and problem-solving abilities. I have a proven track record of delivering exceptional customer support and building enduring client relationships. Additionally, my experience supporting audit processes at SAP Concur and serving as a reliable point of contact at Teleperformance has further enhanced my operational expertise. I am deeply committed to driving operational efficiency and fostering continuous improvement initiatives within the organizations I work with. My goal is to leverage my diverse skill set and hands-on experience to contribute meaningfully to the success of your team.