Browse Talent

9 years of experience providing excellent customer service to big international brands from Retail to giant Telco companies, to FinTechs, to food delivery services, E-commerce, Financial Services, Healthcare services, etc. via phone, live chat, email, and even back office work! I excel and thrive more when being challenged with tasks and working under pressure. I am an outgoing person who loves to travel and learn about other cultures. WIth all these experiences, talents, skills, interests, and positive attitude, I can be the next representative to provide your customer/clients the best service experience!

With over 16 years of experience in the business process outsourcing (BPO) industry, I have developed and honed my skills in customer service, sales, quality assurance, coaching, and team leadership. I have worked with various programs and clients, such as Dell, Hertz, Coinbase, and Samsung, and delivered consistent and excellent results in terms of customer satisfaction, net promoter score, and revenue generation.

With nearly seven years of diverse professional experience, I have honed my customer service, communication, and graphic design skills, making me a well-rounded candidate. In my previous roles, I have consistently provided exceptional customer support by handling phone and email inquiries, processing orders, and resolving issues promptly and efficiently. My commitment to professionalism and friendliness ensures that every interaction leaves a positive impression on customers. I have a proven track record of exceptional attendance, a good attitude, and strong organizational skills. Additionally, I am a quick learner and adaptable. In conclusion, I am confident that my diverse background, strong customer service and communication skills, make me a valuable asset to your team.

My name is Analyn and I'm from Cagayan de Oro, Philippines. I'm reaching out to explore a work-from-home opportunity with your company. I've completed my degree in Business Administration and taken some units towards my Master's degree, which has been my stepping stone towards my professional goals. I've gained valuable experience in administrative and executive tasks, and I'm confident that my skills will make a positive impact on your team. With six years of experience in customer service, I've developed an in-depth understanding of effective communication and providing quality service to clients. I'm excited about the possibility of joining your team and contributing to your company's success.

I have working for almost 6 years now. My extensive experience in the customer service industry, coupled with my passion for assisting clients and ensuring their success. Over the past six years, I've honed my communication, problem-solving, and relationship-building skills, all of which are essential for a customer success specialist role. Furthermore, my dedication to delivering exceptional service and my ability to understand and address the unique needs of each client set me apart. I thrive in environments where I can proactively engage with clients, anticipate their needs, and provide tailored solutions to help them achieve their goals.

Organized and Dynamic Cybersecurity Threat Analyst with nearly 2 years of experience in a fast-paced tech company, eager to offer superb analytical and threat skills to help the company grow its client base. In my previous roles, I have accumulated over 10 years of experience in the BPO industry, primarily focusing on Customer Service and Technical Support. As a Customer Service Representative and later promoted to Customer Experience Specialist, I developed and refined essential skills in managing client inquiries, resolving issues, and ensuring overall customer satisfaction. My responsibilities included promptly responding to customer inquiries via email and phone, addressing concerns, and providing comprehensive information about products and services. Through these experiences, I have cultivated excellent communication skills and gained a deep understanding of client needs. During my tenure as a Technical Support Specialist for 2 years, I was further promoted to a Subject Matter Expert (SME), where I acquired leadership, coaching, and mentoring skills. Additionally, I was recognized as the overall Top SME for the Cebu site, earning a certificate for my outstanding performance.

I have over 6 years of experience in the BPO industry, both as a customer service and technical support representative. I communicated over livechat, email and phone, and can easily adapt to new systems and software. I am excellent when it comes to pinpointing the root cause of technical issues and providing the best resolution. I am also customer focused and customer driver, and I ensure that I leave an excellent impression in every interaction. I work well under pressure and remain calm even in high stress situations, and my extensive skillset provides excellent value when it comes to providing service.

With 15 years of experience in customer service and technical support, I've worked with leading companies like Microsoft, Airbnb, and Uber UK. I excel at troubleshooting technical issues, guiding customers to solutions, and ensuring their satisfaction. My strong communication skills, attention to detail, and dedication to continuous improvement have enabled me to build lasting relationships and contribute to team success. I'm passionate about delivering exceptional service and look forward to leveraging my expertise in future roles.

👋 I'm diving into the world of Virtual Assistance, and I'm pumped to make a difference! 💼 With 4 years in customer service and a recent 2-month Virtual Assistant training, I've got the skills to keep things running smoothly. Plus, I've got a knack for adding a creative touch with basic photo and video editing. ⏰ From managing schedules and emails to helping customers and organizing data, I've got you covered. And I'm all about making sure nothing gets missed. 🚀 Looking for a VA who's ready to jump in and get things done? Let's chat!

I'm Michael Francis, a passionate customer service agent. With 10 years of experience in the BPOindustry as CSR,TSR (voice ,chat and email). With a foundation built on honesty, I believe in transparent communication and authenticity in all interactions. I strive to foster an environment of trust and openness, knowing that it's the cornerstone of any successfulrelationship, be it personal or professional.

I have been working in the BPO industry since 2006. Most of my jobs are centered on being a customer service representative tasked to assist customers on their issues or concerns regarding the service or products. Aside from being a CSR, I was also assigned to different campaigns which require sales, tele-marketing and appointment setting. I was also trained to help for technical and chat support for a telecommunications company.

With a diverse background in customer service, sales advising, product training, and team leadership, I'm confident in my ability to contribute effectively to your team and help achieve your company's goals. I have a proven track record of delivering exceptional customer service, advising on products, and leading teams to operational excellence. My Bachelor of Arts in English equips me with strong communication skills essential for engaging with customers and colleagues. Eager to bring my expertise to your team and contribute to your success.

Hello there! 👋 I'm Ryan, and I'm thrilled to welcome you to my profile! With a robust background in the BPO industry spanning four years, I've honed my skills in customer service, technical support, client services, and quality analysis. From navigating complex client inquiries to providing top-notch support, I've had the opportunity to excel in various roles, including team lead internships. Beyond the professional realm, I'm a dedicated gamer who finds joy in exploring virtual worlds and conquering epic quests. But my greatest adventure by far is being a loving father and partner/husband. Family is my anchor, and every moment spent with them is a cherished memory. Join me on this journey as I blend the experiences of my professional career with the joys of gaming and the warmth of family life. Let's connect, share stories, and explore the wonderful tapestry of life together! 🎮👨‍👩‍👧💼

I've been a Customer Support Representative for more than a decade now and considering that, I believe that I have the required set of skills to help your business outmatch you competitors. Such as having an excellent English Communication skill, great attention to detail, multi-tasking skill and being patient and calm while working under pressure.

Analytical. Tech-savvy. Dedicated. Reliable. A Help Desk and IT Support professional with over 10 years of experience. I provide optimum customer support through my excellent people and problem-solving skills, industry experience in most aspects of Information Technology and a lifelong learning mindset.