With 15 years of experience in customer service and technical support, I've worked with leading companies like Microsoft, Airbnb, and Uber UK. I excel at troubleshooting technical issues, guiding customers to solutions, and ensuring their satisfaction. My strong communication skills, attention to detail, and dedication to continuous improvement have enabled me to build lasting relationships and contribute to team success. I'm passionate about delivering exceptional service and look forward to leveraging my expertise in future roles.