Privacy Policy

This Privacy Policy describes how Thrive Virtual Assistance LLC, doing business as Klever ("Klever", "we", "us", or "our"), collects, uses, and shares information when clients and talent engage with our services through our website and during the course of our business operations.

Effective Date: By using our website or services, you agree to the terms of this Privacy Policy as of that date.

1. Information We Collect

From Clients (Businesses)

• Contact information (name, email address, phone number, job title)
• Company details (business name, industry, size)
• Hiring preferences, job descriptions, and talent needs
• Communications with our team (emails, forms, call notes)

From Talent (Candidates)

• Personal contact details (name, email, phone, location)
• Resume and professional background (skills, experience, certifications)
• Application materials (cover letters, test results, recorded interviews)
• References, if submitted
• Communications with our team

Automatically Collected Information

• Device and browser data when using our website (IP address, browser type, time zone)
• Website activity data (pages visited, forms submitted)

2. How We Use Your Information

We use the collected information to:

• Deliver our core services: sourcing, screening, and connecting talent with companies
• Evaluate and match candidates with clients
• Communicate with both clients and candidates
• Improve our services, website, and processes
• Comply with legal obligations

3. How We Share Information

With Clients: We share candidate profiles (including resumes and application materials) with clients once they’ve passed our vetting process.

With Talent: We may share limited client information (company name, role description) with vetted candidates to facilitate introductions.

With Service Providers: We use trusted third-party vendors for hosting, storage, communication, and payment tools. These providers only access data as needed to perform their services.

For Legal Reasons: We may disclose data if required by law, court order, or legal process.

4. Data Retention

We retain client and candidate information for as long as necessary to:

• Provide our services
• Comply with legal and financial obligations
• Resolve disputes and enforce agreements

5. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of data transmission or storage is 100% secure.

6. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page. Your continued use of our services constitutes your acceptance of the updated policy.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@useklever.com.