A dedicated professional with over 7 years of experience in customer service and leading teams in different industries. Skilled in providing excellent customer service through live chat and managing relationships in areas like finance, telecommunications, and tech support. Experienced in managing teams, training staff, and tracking performance to meet goals. Quick to adapt, detail-oriented, and proficient in various customer service tools. Focused on learning and improving, with strong problem-solving and communication skills to help the company succeed.