Experienced Customer Support with 5 years of expertise in Customer Service and technical troubleshooting, supporting the retail and hospitality industries. Proficient using tools such as Slack, ZOHO CRM, Cloudbeds, Airbnb, Zendesk, Freshdesk, Freshchat,Salesforce, etc. Demonstrated ability to deliver high quality support in dynamic and fast-paced environments. Skilled at effectively diagnosing, analyzing, and resolving complex issues, contributing to enhanced customer satisfaction. Open to part-time or full-time. Hit me up!