Hello! I am Vanessa, I am 29 years old and I love cats. During the weekends, I volunteer as a rescue team for stray cats; I help feed them and find a FUR-ever home for them. I also like to go hiking to the mountains, chill out in beaches, go to music concerts and gigs and cook delicious food. Professionally, I was a direct hire for Shopify as Merchant Support. There, I managed orders, updated customer profiles, handled billing concerns such as generating invoices. In my previous freelancing role, I worked for a US motorcycle company for Amazon and eBay or 2 years. From there, I printed shipping labels, fulfilled orders, and managed returns and refunds. I also communicated with our warehouse for inventory management and contacted suppliers for product stock replenishment, I also listed products in Amazon Seller Central and eBay and responded to customer messages on Amazon.