Hello and great day!, I am Jackie or you can call me Jack and I am from Cebu city Philippines. I'm a professional in the Customer Service Industry with over 18 years of experience handling customers directly, managing customer service teams and delivering exceptional service to US and Australian clients. I specialize in coaching and developing agents talent, driving team performance, and generating data and reports using excel and powerpoint. What I can do best for you is free up your time by managing and taking care of your tasks like taking care of your customers among others including ad hoc tasks so you can focus more on other important matters. As a professional, I follow my previous employers’ values which are excellence and integrity as these 2 have guided us for years in conducting good business relationships and leading us to growth. And as an individual, I am an avid traveler and a nature enthusiast. I love exploring new places with friends and colleagues, always on the lookout for the next adventure.I hope we can have an opportunity to work together and all the best to your business!