I am a 45 year old grandpa that is pretty green at this VA gig. Though I am pretty new at this, I am no stranger at Customer Service, I have 17 years worth of CSR experience on me. I can do pretty good admin work as well. I am pretty quick on the uptake. I like learning new things. I like the idea of helping people and getting paid for it. I am the type of person that likes to make the process easier for the benefit of all parties concerned. If I can make the load easier for you then I have done my job.