Hi, my name is Tess! Welcome to my profile. To tell you about myself, I have quite a number of years in experience assisting customer/ clients. I have made outbound and taken inbound calls. I was a Customer Service Representative for a companies that includes hard selling, cold calling, customer satisfaction, retention for multiple kinds of products. I was also a Technical Support Representative for major brands/companies. I am fluent in English and competitive. I have a lot of experience handling different brands, handling team members, and familiar with different commands or tasks assigned by clients both as a customer support rep and admin tasks. I am also experienced in e-Commerce, social media community handling, email and chat support. I am easy to work with, a team player, smart and I prioritize transparency, communication and integrity.