Maria Cris
Klever Approved
Customer Service Representative
,
Philippines
Full-Time
$
6
/hr

Skills

Customer Support
Data Entry
Sales
Virtual Assistance
,
Philippines
Full-Time
$
6
/hr

Desired Work Environment

Skills

Customer Support
Data Entry
Sales
Virtual Assistance

About Me

With over 5 years of experience spanning various industries, I've honed my skills in customer service, problem-solving, and relationship management. Beginning my career in telecommunications, I navigated complex systems and assisted clients with diverse inquiries, developing a knack for clear communication and efficient resolution. Transitioning into healthcare, I embraced the opportunity to support individuals during vulnerable moments. Collaborating closely with patients and professionals, I cultivated empathy and compassion, ensuring every interaction was characterized by care and understanding. In my recent role in auto glass replacement, I thrived in a fast-paced environment, addressing inquiries and concerns with resilience and resourcefulness. From billing discrepancies to insurance coverage, I tackled challenges head-on, earning trust and satisfaction from our diverse clientele. Throughout my career, I've prioritized continuous learning and growth, staying updated on industry trends and best practices. My ability to adapt and excel in diverse environments sets me apart, allowing me to deliver exceptional service and forge meaningful connections with clients and colleagues. My notable achievements include consistently exceeding performance targets, receiving commendations for outstanding customer feedback, and spearheading initiatives to improve team efficiency and morale. These experiences have not only shaped my professional trajectory but also reinforced my commitment to excellence and continuous improvement. In addition to my professional achievements, I've also pursued personal development opportunities, such as completing relevant certifications and attending workshops and seminars. These efforts underscore my dedication to staying at the forefront of my field and delivering the highest caliber of service to those I serve. Looking ahead, I'm excited to leverage my extensive experience, industry knowledge, and skill set to contribute positively to new challenges and opportunities. Whether it's building strong client relationships, solving complex problems, or driving organizational success, I'm committed to making a meaningful impact and exceeding expectations every step of the way.
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Experience

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Education

Associates degree

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